politique de confidentialité
Date d'entrée en vigueur: 11 juin 2025
At DOVAPES, we value your trust and are fully committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from dovapes.com.
What We Collect
We may collect the following types of information:
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Personal Information: Including your name, email address, shipping details, billing information, and phone number when you make a purchase or contact us.
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Order & Account Data: Purchase history, preferences, saved addresses.
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Device & Browsing Data: IP address, browser type, device type, pages viewed, and actions taken on our website.
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Vérification de l'âge: In compliance with legal requirements, we may request proof of age to ensure customers are of legal age to purchase vape products.
How We Use Your Information
We use your information to:
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Fulfill and deliver your orders
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Provide customer support and respond to inquiries
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Personalize your shopping experience
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Improve our services and website performance
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Send order updates, promotions (if opted in), and important notifications
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Comply with legal and regulatory obligations
Comment nous protégeons vos données
We implement robust security measures, including:
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SSL encryption on transactions
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Secure servers and limited access protocols
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Regular security audits and system updates
We take data protection seriously and follow industry best practices to keep your information safe.
Sharing of Information
We do not sell your personal data. We may share information with:
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Fournisseurs de services de confiance, such as payment gateways, shipping partners, and email platforms
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Law enforcement or regulatory bodies, if legally required
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Marketing platforms, only with your prior consent
Cookies & Tracking
We use cookies and similar tools to:
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Enable essential website functions
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Analyze traffic and user behavior
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Offrir une expérience d'achat plus personnalisée
You can modify your cookie preferences via your browser settings.
Your Rights
Depending on your jurisdiction, you may have the right to:
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Access your personal data
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Request corrections or updates
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Request deletion of your information
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Opt out of marketing communications at any time
To exercise these rights, contact us at [email protected].
International Users
En accédant à notre site Web depuis l'extérieur de votre pays, vous consentez au transfert et au traitement de vos informations conformément à cette politique et aux lois locales.
Modifications de cette politique
Nous pouvons mettre à jour cette politique de confidentialité pour refléter les changements dans nos pratiques ou nos exigences légales.
Contactez-nous
Si vous avez des questions, des préoccupations ou des demandes liées aux données, veuillez contacter notre équipe:
- Email: [email protected]
- WhatsApp : +8615712112898
Nous sommes là pour vous aider et vous répondrons dans les 24 heures les jours ouvrables.
Merci d'avoir choisi DOVAPES.
Votre confiance est le fondement de notre relation, et nous sommes là pour vous assurer que votre expérience de vapotage est sûre, sûre et agréable.