Terms and Conditions
Effective Date: June 10, 2025
Welcome to DOVAPES (hereinafter referred to as “the Website”). Before using the Website, please read the following terms and conditions carefully. By accessing and using the Website, you agree to comply with these terms.
Website Content
The Website provides sales of electronic cigarettes and related products. All products sold on the Website are legally marketed and comply with all applicable national and regional laws. All content on the Website, including but not limited to text, images, videos, charts, designs, interfaces, trademarks, logos, graphics, and other information, is owned by the Website or used under authorization, and is protected by copyright law and other intellectual property laws.
Age Restriction
You must be at least [18] years old or the legal age specified by the laws of your country or region to purchase electronic cigarettes or related products on the Website. By using the Website, you represent that you meet this requirement.
User Conduct
Users agree not to use the Website in any illegal or unauthorized manner, including but not limited to:
- Purchasing, selling, or distributing illegal or restricted electronic cigarette products;
- Uploading, publishing, transmitting, or distributing content containing malware or viruses;
- Engaging in any conduct that disrupts the normal operation of the Website;
- Acts violating applicable laws or regulations.
Sales and Shipping
The Website provides cross-border e-commerce services, and all orders will be processed through international shipping. You agree to comply with all applicable import and export restrictions and international shipping regulations. For detailed shipping policies, please refer to the [Shipping Policy].
Return Policy
Due to the nature of products (such as electronic cigarettes and e-liquids), we only accept returns under specific circumstances. For detailed return policies, please refer to the [Refund & Returns]. If the received product is defective or damaged, you may apply for a return or exchange within the specified time.
Privacy Policy
The Website is committed to respecting and protecting user privacy. Please refer to our [Privacy Policy] to learn how we collect, use, and protect your personal information.
Disclaimer
We shall not be liable for any health issues or any direct or indirect losses arising from the use of electronic cigarette products purchased through the Website. We recommend that users consult relevant professionals before using the Website’s products to ensure compliance with local laws and health standards.
Amendment of Terms
We reserve the right to modify these terms at any time. Any modifications will be published on the Website and take effect immediately. Please review this page regularly for any updates.
Applicable Law
This policy is governed by internationally recognized e-commerce standards and applicable consumer protection laws in your region.
Contact Information
If you have any questions about these terms and conditions or need further information, please contact us via:
- Email: [email protected]
- WhatsApp: +8615712112898
We’re here to help and will respond within 24 hours on business days.
Thank you for taking the time to read our Terms and Conditions.
By using DOVAPES, you’re not only accepting these terms, but also becoming part of a community that values trust, transparency, and responsible vaping.
We’re committed to providing you with a reliable and rewarding experience every step of the way.