Zásady ochrany osobních údajů

Effective Date: June 11, 2025

At DOVAPES, we value your trust and are fully committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from dovapes.com.

What We Collect

We may collect the following types of information:

Personal Information: Including your name, email address, shipping details, billing information, and phone number when you make a purchase or contact us.
Order & Account Data: Purchase history, preferences, saved addresses.
Device & Browsing Data: IP address, browser type, device type, pages viewed, and actions taken on our website.
Age Verification: In compliance with legal requirements, we may request proof of age to ensure customers are of legal age to purchase vape products.

How We Use Your Information

We use your information to:

Fulfill and deliver your orders
Provide customer support and respond to inquiries
Personalize your shopping experience
Improve our services and website performance
Send order updates, promotions (if opted in), and important notifications
Comply with legal and regulatory obligations

How We Protect Your Data

We implement robust security measures, including:

SSL encryption on transactions
Secure servers and limited access protocols
Regular security audits and system updates

We take data protection seriously and follow industry best practices to keep your information safe.

Sharing of Information

We do not sell your personal data. We may share information with:

Trusted service providers, such as payment gateways, shipping partners, and email platforms
Law enforcement or regulatory bodies, if legally required
Marketing platforms, only with your prior consent

Cookies & Tracking

We use cookies and similar tools to:

Enable essential website functions
Analyze traffic and user behavior
Provide a more personalized shopping experience

You can modify your cookie preferences via your browser settings.

Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Request corrections or updates
Request deletion of your information
Opt out of marketing communications at any time

To exercise these rights, contact us at [email protected].

International Users

By accessing our website from outside your country, you consent to the transfer and processing of your information in accordance with this policy and local laws.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted here with a revised “Effective Date.” We encourage you to review it periodically.

Kontaktujte nás

If you have any questions, concerns, or data-related requests, please contact our team:

E-mail: [email protected]
WhatsApp: +8615712112898

Jsme tu, abychom vám pomohli, a v pracovní dny odpovíme do 24 hodin.

Thank you for choosing DOVAPES. We appreciate your trust in us and are committed to protecting your privacy every step of the way.
Your confidence is the foundation of our relationship, and we’re here to ensure your vaping experience is safe, secure, and enjoyable.